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Click the Start Quiz button (Once you start the exam, you will not be able to. It also prevents students from opening other browser windows while they are taking the exam. Now, click the Launch LockDown Browser button to launch the exam Note: If this is the first time accessing a Respondus LockDown Browser quiz in this way you may see a pop-up that you need to click Open URL:Respondus LockDown Browser to continue. Instructors can allow students to use a calculator within LockDown Browser. When a quiz is started, students are locked into the quiz until it is submitted for grading. It prevents students from copying test questions or taking screen captures during the exam. Students using Respondus LockDown Browser are unable to print, copy, go to another URL, or access other applications. If these troubleshooting steps do not succeed, you may have to use another computer for your exams. LockDown Browser is an application designed for online test delivery. Most external USB webcams come with a built-in microphone, so using one of these is a good troubleshooting step.Ī USB headset with built-in mic is also worth trying. If problems persist, we recommend you hook up an external microphone to your computer and try the above steps again. When you go to take a quiz in Canvas, there will be a prompt for you to install it from there. If you still don't hear your recording, then click "it's not working" and follow the steps in the troubleshooter.Ĩ. How to Obtain Respondus LockDown Browser. Click on the button titled "Run Webcam Check." If your camera and microphone are detected and work properly in this check, then they should also work in the pre-exam webcam check.ħ. Then click on the "Help Center" icon in the upper toolbar.Ħ. Open LockDown Browser, log in to your institution's learning management system, and navigate to a course. Mac Mojave users should also ensure they've granted the necessary permissions for the camera and mic to be used by LockDown Browser.
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Turn your computer's volume up all the way, and make sure that your computer's operating system hasn't muted LockDown Browser.Ĥ. You can obtain the download link from your institution's help desk, or by opening a ticket with Respondus Support.ģ. If the microphone is still not detected in the webcam check, you might want to download LockDown Browser again and reinstall it. It's essential that you ensure that no applications that may use a microphone (such as Skype, Facetime, Google+ and various utilities that may come with the webcam) are running.Ģ. When you click on the icon, it will open directly to myMason/Blackboard, where you can log in and find your course. Once restarted, close down all other applications on your computer other than LockDown Browser. Look for the LockDown Browser icon or look in your computers application folder. If your microphone is not working correctly during a LockDown Browser session, the following steps may help resolve the problem:ġ.